Privacy Policy — ttb88

1. Data Controller

For the purposes of applicable data protection law, ttb88 is the data controller responsible for the personal information collected through the ttb88 Platform at ttb88.org. References to "ttb88", "we", "our", or "us" in this Privacy Policy refer to the ttb88 operating entity.

If you have any questions about how ttb88 processes your personal data, you may contact our Data Protection team via the details set out in Section 13 of this Policy.

2. Personal Data We Collect

ttb88 collects personal information from you in the following ways: directly from you when you register an account, make a deposit, contact support, or use Platform features; automatically through your use of the Platform; and, where applicable, from third-party identity verification or payment service providers.

Information you provide directly:

• Full legal name, date of birth, and residential address
• Email address and Malaysian mobile phone number
• Username and encrypted password
• Identity documents (MyKad, passport) provided during KYC verification
• Payment method details (e.g., bank account number, e-wallet account identifier — not full card numbers, which are handled by payment processors)
• Communications you send to ttb88 support, including live chat transcripts and email correspondence

Information collected automatically:

• IP address, device type, operating system, and browser type
• Login timestamps and session duration data
• Pages visited, games played, bets placed, and navigation patterns on the Platform
• Geolocation data (country/region level, derived from IP address)
• Cookie identifiers and similar tracking data (see Section 8)

3. How We Use Your Personal Data

ttb88 uses the personal data we collect for the following purposes:

• Account creation and management: To register your ttb88 account, verify your identity, and administer your account settings and preferences.
• Service delivery: To provide access to casino games, sportsbook markets, and all other Platform features available to registered ttb88 players.
• Financial transactions: To process deposits, withdrawals, and refunds, and to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory requirements.
• Customer support: To respond to your enquiries, resolve disputes, and communicate with you about your account.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and abuse of ttb88 systems.
• Regulatory compliance: To meet our obligations under applicable gaming licence conditions, AML legislation, and data protection law.
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the ttb88 Platform.
• Marketing communications: To send you promotional offers and relevant updates about ttb88 — but only where you have provided consent to receive such communications, and subject to your right to opt out at any time.
• Responsible gaming: To monitor player behaviour for indicators of problem gambling and to enforce any deposit limits, loss limits, or self-exclusion measures applied to your account.

4. Legal Basis for Processing

ttb88 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: Processing required to perform the contract between ttb88 and you (i.e., to operate your account and deliver the ttb88 service).
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and gaming licence conditions.
• Legitimate interests: Processing for fraud prevention, security monitoring, Platform analytics, and responsible gaming enforcement, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have expressly consented and retain the right to withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing with Third Parties

ttb88 does not sell, rent, or trade your personal data to any third party for their independent commercial use. We may share your data with the following categories of third parties, strictly as necessary to operate the Platform and comply with our legal obligations:

• Payment service providers: Including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect — for the processing of deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify player identity documents.
• Gaming software providers: Game studio partners who supply casino games and sportsbook software to ttb88. These providers may receive anonymised or pseudonymised game session data.
• Regulatory authorities: Where required by our gaming licence conditions or applicable law, ttb88 may be required to disclose player data to licensing authorities, law enforcement agencies, or financial regulators.
• IT and hosting providers: Cloud infrastructure and server hosting providers who store Platform data on ttb88's behalf under contractual data processing agreements.

All third-party processors engaged by ttb88 are subject to contractual obligations requiring them to process your data only on ttb88's instructions and to implement appropriate security measures.

6. Data Retention

ttb88 retains your personal data for as long as your account remains active and for a period of five (5) years following account closure, unless a longer retention period is required by applicable law or regulatory obligation (for example, AML regulations typically require retention of transaction records for a minimum of six years).

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Aggregate statistical data may be retained indefinitely in anonymised form for Platform analytics purposes.

7. Security Measures

ttb88 implements technical and organisational security measures appropriate to the nature of the personal data we process, including:

• 256-bit SSL/TLS encryption for all data in transit between your device and ttb88 servers.
• Encryption of sensitive data fields (including passwords, stored using one-way hashing) at rest.
• Role-based access controls ensuring that only authorised personnel can access identifiable player data, on a need-to-know basis.
• Regular penetration testing and security audits conducted by independent third parties.
• Two-factor authentication available for all player accounts to prevent unauthorised login.
• Login anomaly detection and automatic alerts for access from new devices or locations.

8. Cookies & Tracking Technologies

The ttb88 Platform uses cookies — small text files placed on your device — and similar technologies such as web beacons and pixel tags to improve your experience and gather analytical data. The categories of cookies we use are:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled without disrupting your use of ttb88.
• Functional cookies: Remember your preferences, such as language settings and preferred game categories, to personalise your experience.
• Analytical cookies: Used by ttb88 to understand how players navigate the Platform — which pages are most visited, where users spend the most time, and where technical issues may arise. This data is used in aggregate and pseudonymised form.
• Marketing cookies: Used to display relevant promotional content about ttb88 when you visit other websites, where you have consented to such tracking.

You may manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the ttb88 Platform.

9. Your Data Rights

Subject to applicable data protection law, you have the following rights in relation to the personal data ttb88 holds about you:

• Right of access: You may request a copy of the personal data ttb88 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to restrict processing: You may request that ttb88 restrict the processing of your data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract, you may request a machine-readable copy of data you have provided to ttb88.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on ttb88's legitimate interests, including profiling for marketing purposes.

To exercise any of these rights, please contact ttb88 support via live chat or email (see Section 13). ttb88 will respond to verified requests within 30 days. We may ask you to verify your identity before processing any data rights request.

10. Children's Privacy

The ttb88 Platform is strictly for users aged 21 years and above. ttb88 does not knowingly collect personal data from individuals under the age of 21. If ttb88 becomes aware that an account has been registered by or on behalf of a person under 21, the account will be immediately suspended, all funds returned to the depositing payment method, and the personal data deleted in accordance with our retention policy.

If you have reason to believe that a minor has registered on ttb88, please notify us immediately via live chat or support email so we can take appropriate action.

11. International Data Transfers

ttb88 may transfer your personal data to countries or territories outside Malaysia in connection with the provision of services by our technology and payment partners. Where such transfers occur, ttb88 ensures that appropriate safeguards are in place — such as standard contractual clauses or adequacy decisions — to protect your data to a standard equivalent to that which it enjoys under applicable Malaysian data protection law.

12. Amendments to This Privacy Policy

ttb88 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform functionality, or applicable law. Material changes will be communicated to registered users via email or on-site notification before the revised Policy takes effect.

The "Last updated" date at the top of this page indicates when the current version was published. We encourage you to review this Policy periodically. Your continued use of the ttb88 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ttb88 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 via the ttb88 Platform — the fastest way to reach our support team
• Email: [email protected] (displayed as plain text — not a clickable link)

For data rights requests (Section 9), please include "Data Rights Request" in your subject line and provide your registered email address and account username so we can locate and verify your account.

For responsible gaming related enquiries or self-exclusion requests, please visit our Responsible Gaming page.